Built for different business needs
However you sell, Bakwa turns your chats into an organised desk. Here is how four kinds of business use it.
Retailers & shops
The problem: A kirana or retail shop drowning in order chats across two or three numbers.
With Bakwa: One inbox for every number, tags for Order / Payment / Delivered, quick replies for the day's rate list, and a weekend campaign to regulars.
- Never lose an order in the scroll
- Send the rate list in one tap
- Win-back campaign to quiet customers
Wholesalers
The problem: A wholesaler taking bulk orders and chasing payments from dozens of retailers.
With Bakwa: Assign chats to staff, keep payment notes per customer, broadcast new stock to 250 at a time, and see who still owes in Reports.
- Staff logins so nothing waits
- Broadcast new stock safely
- Track replies and orders per campaign
Distributors
The problem: A distributor running several marketing numbers and sending order updates from software.
With Bakwa: Separate Transactional and Marketing numbers, run campaigns across several PCs, and send order updates and OTPs through the API.
- Order updates straight from your system
- Numbers divide across your PCs
- Health score keeps numbers safe
Service businesses
The problem: A clinic, salon or workshop that books, reminds and follows up over chat.
With Bakwa: Auto-reply off-hours, keyword replies for common questions, appointment reminders by campaign, and a follow-up tagged for next week.
- Off-hours auto reply
- Reminders that cut no-shows
- Follow-ups you won't forget
Find your workflow in Bakwa.
Free forever on Windows and Mac — set it up around how you already work.
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